FAQ
All sales are final — but we promise we’re not heartless. If your order arrives damaged, defective, or there was a little oops on our end, please email us within 5 days of delivery at [email protected]. We’ll fix it, swap it, or otherwise make it right. Life’s too short for sad wrapping paper.
If your items arrive torn, misprinted, incorrect, or unusable due to shipping or fulfillment errors, that absolutely counts. Just reach out with a quick description (photos help!) and we’ll take care of it.
Because our products are carefully curated and often limited-run, we’re unable to accept returns for buyer’s remorse or ordering errors. Please double-check your cart before checkout!
We may collect your name, email address, shipping address, phone number, and order details. Payment information is handled securely by trusted third-party providers — we never store your credit card info.
We use it to:
Process and ship your orders
Communicate about purchases or questions
Send occasional updates or promotions (only if you opt in)
Improve our website and customer experience
Absolutely not. We never sell, rent, or trade your personal information. Pinky swear.
Only trusted partners like payment processors and shipping providers — and only to complete your order.
Yes — the digital kind. Cookies help our site run smoothly and allow us to understand how visitors use our website. You can disable cookies in your browser settings if you prefer.
We use basic analytics tools to understand traffic and improve the site. All data collected is anonymous.
Professional gift wrapping costs vary depending on gift size, materials, and customization. In Central Florida, pricing typically ranges from simple wraps to luxury, fully customized presentations. Contact us for a personalized quote.
No spam, promise. We’ll only send paper-loving news or promotions if you opt in — and you can unsubscribe anytime.
Yes! You have the right to:
Access or update your personal data
Request deletion of your information
Opt out of marketing emails
Just email us at [email protected] and we’ll help.
Yes, we specialize in corporate gift wrapping services in Central Florida, including client appreciation gifts, employee gifting, and branded presentations for businesses and events.
Absolutely. You can book a gift wrapping appointment by using our contact form. Share your preferred date, number of items, and occasion, and our team will follow up to confirm details.
For holidays and corporate orders, booking 1–2 weeks in advance is ideal. For smaller orders, availability may allow shorter notice.
Absolutely. We can incorporate branded colors, ribbons, tags, and presentation elements to align with your company identity.
Yes. We handle bulk wrapping projects efficiently while maintaining premium presentation standards.
Yes. We assist with wrapping and presentation for corporate holiday gifts in Orlando and surrounding areas.
We’re always happy to hear from you.
Tied with String Paperie
📍 Based in Mount Plymouth, FL — proudly serving South Lake County and Central Florida
📧 [email protected]